WEBSITE CONTENTS
All material included on this website is owned by or falls under the responsibility of Kasny Recon, Inc. Unauthorized uses are strictly prohibited and can be prosecuted under applicable laws. Kasny Recon, Inc. guarantees the proper functioning of the content of this website to the extent of acceptable limits. Any malfunctioning or problem should be immediately reported to 1-888-460-4647 or customercare@whitelotusliving.com
ORDER PROCESSING POLICY
Most orders are processed within 24h time and orders placed before 12PM CST will ship the same day.
SHIPPING POLICY
Our preferred delivery services are the US Postal Service and Federal Express. We ship most purchases via these carriers unless otherwise specified. The transit time is at the carrier's discretion, however, most shipping within the continental USA and Canada will reach their destination in 2-10 business days depending on the geographical zone. International destination may take longer. We offer USPS Priority and most of Federal Express shipping options for your convenience. Most of our shipment will originate from our main warehouse in the Dallas (Texas) metro area.
RETURNS POLICY
The outstanding quality of our products and the complete satisfaction of our clients is our top priority. This is why we will offer full reimbursement on original credit card for any unopened item returned within 14 days of initial purchase. Past the initial 14 days and up to 30 days, we will gladly exchange or offer store credit for unopened and in perfect sellable condition products. For cash purchases, we will only offer exchanges or store credit up to 30 days for unopened and in perfect sellable condition products. For returns, please contact on of our Client Services Associates at 805-222-5102 9AM-6PM CST Monday through Friday. Please allow 2 to 4 weeks from the day you return your package for your request to be processed.
PAYMENT POLICY
Forms of payment: You can conveniently pay for your purchases via Paypal. The order will be released for shipment only after reception and clearance of the check (we apologize for any inconvenience this may cause). Sales Taxes: We collect sales taxes on total product orders to be delivered in the state of Texas.
DISCLAIMER
These policies are subject to revisions and changes at our discretion at any time if warranted. |
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